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Frequently Asked Questions
What does a shade sail get me?
The part of the day your garden is unusable. Between about eleven and four in summer an unshaded patio is somewhere you walk through rather than sit in.
Why not build a pergola?
A sail does the same job without the cost, the planning or the permanence, and it comes down again when the season ends rather than standing bare all winter.
Does it actually block UV?
The fabric blocks UV rather than just casting a shadow, which is the difference between sitting in shade and sitting in shade that is doing something for your skin.
How should I put it up?
Tension it properly between solid fixing points and give it a slope so rain runs off rather than pooling. A tight sail lasts far longer than a slack one.
Should I take it down in bad weather?
Yes. Take it down in high winds and over winter, and it will still look right for many seasons rather than one.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.