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Frequently Asked Questions
How is this different from lighting the candle?
It melts the wax with heat from above instead of burning the wick, so there is no flame in the room and no soot mark on the ceiling or the jar.
Does the candle really last longer?
Considerably. You are only melting the surface to release the scent rather than consuming wax and wick together as a flame does.
Will it fit my candles?
The height adjusts, so you can set the lamp to sit the right distance above a tall jar or a short one and get an even melt either way.
Does the scent still throw properly?
Warming the whole surface releases scent steadily rather than only from a small pool around a wick, which many people find gives a cleaner throw.
What should I be careful about?
Use it on a stable heat safe surface, keep it clear of curtains and anything flammable, and let the wax and the lamp cool fully before moving them.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.