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Frequently Asked Questions
Why choose this over flowers?
Real roses are gone inside a week. This sits on a shelf or a bed for years and keeps meaning the same thing, which is most of why people buy it.
How does it feel?
The plush is soft with a dense pile rather than thin and scratchy, and the fill holds the bear shape instead of settling flat after a few weeks.
Is the rose attached securely?
The rose is held in the bear arms as part of the design rather than loosely placed, so it stays where it should through handling and hugging.
What occasions does it suit?
Valentines Day, anniversaries, birthdays and apologies. It reads as thoughtful without needing a card to explain it.
How do I keep it looking new?
Keep it out of direct sun and spot clean rather than soaking it. Treated that way the pile stays soft and the colour stays true for years.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.