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Frequently Asked Questions
Why does the noise matter so much?
Most dogs do not object to having their nails done, they object to the sound. Pawlish runs near silently, which removes the single biggest reason a dog bolts when the kit comes out.
What are the three pads for?
Coarser for a first pass on thick or overgrown nails, finer for smoothing the edge so the nail does not catch on carpet or scratch skin.
Is it safer than clippers?
It removes material gradually, which gives you far more control and makes it much harder to take off too much at once. Work in short passes and check the nail often.
How do I introduce it to a nervous dog?
Let your dog hear it running before it touches a paw, keep the first sessions to a nail or two, and reward generously. Supervise closely and stop if your dog shows distress.
What about dark nails where I cannot see the quick?
Take less rather than more, and ask your vet or groomer if you are unsure. Gradual filing is exactly why this is the calmer tool for nails you cannot read.
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Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.