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Frequently Asked Questions
What do people get wrong with up and down lights?
Sizing. Too small on a large facade and the cones die before they reach anything. Too large on a narrow pier and the cones run off the edges entirely.
How do I pick the right size?
Match the fitting to the wall rather than hoping. Larger surfaces take a bigger body and higher output, narrow piers and gateposts want the smaller sizes.
What effect will I get?
Two cones of light meeting the wall, one rising and one falling, which reads as architectural rather than as a lamp shining into the garden.
Can I run several together?
A line of matched fittings evenly spaced is where the look comes from. Keep the size and output identical across the run so the cones match.
Who should install it?
A qualified electrician should carry out exterior mains work, with the circuit isolated at the consumer unit before starting.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.