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Frequently Asked Questions
What does the taper do?
Narrower at the base than the top pushes light downward into a defined cone rather than letting it spill sideways into the room.
Where is that right?
Over a bar, a bench or a small table, because you get a bright surface and a softer room, which is what makes a space feel lit rather than merely illuminated.
Is this a complete fitting?
It is a shade, so it goes over an existing pendant cord. Check your lamp holder against the shade opening before ordering.
Which colour should I choose?
The natural tones all sit quietly, so pick the one nearest your timber or worktop and let the shape do the work rather than the colour.
How do I care for it?
Dust it with a soft brush rather than a damp cloth, and use a cool running bulb so the rope is never sitting against heat.
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You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.