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Frequently Asked Questions
How does it work?
It sits over a jar candle or a dish of wax and warms it from above with a bulb, so the wax melts evenly and releases fragrance while nothing is actually burning.
What do I avoid compared to a lit candle?
No soot on the ceiling, no wick to trim, and nothing to remember to blow out before you leave the room or go to bed.
What does the timer add?
It switches itself off, so an evening of scent does not turn into a lamp left running all night warming an empty jar.
Can I control the brightness?
It dims, which means it works as a low table lamp in the evening as well as a warmer, rather than being purely functional.
What should I be careful about?
Use it on a stable heat safe surface, keep it clear of curtains and anything flammable, and let the wax and the lamp cool fully before moving them.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.