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Frequently Asked Questions
Why is the shade wider than it is deep?
It throws a defined pool straight down and almost nothing sideways, which is what makes industrial pendants work over a bench or a bar.
What does that do to the room?
You get light exactly on the surface being used and the room around it stays softer, so the space has depth instead of being flatly lit end to end.
How high should it hang?
Low enough that the shade shields the source from anyone seated, since a directional shade only works if you cannot see up into it.
Black or white?
Black reads as a defined silhouette and suits a loft or a bar, white keeps the fitting quieter in a kitchen or a smaller room.
Who should install it?
A qualified electrician, with the circuit isolated at the consumer unit before any work starts.
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You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.