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Frequently Asked Questions
What does a wooden shade do differently?
Metal reflects, glass transmits and fabric diffuses. Wood blocks light across the solid areas and lets it through the gaps, so the fitting throws pattern rather than an even wash.
Does handcrafted matter here?
More than it does on most products. The grain and the small variations mean no two pieces cast exactly the same pattern on the table below.
Where should it hang?
Over a dining table, low enough that the pattern lands on the surface where people can see it and high enough to clear sight lines across the table.
What bulb suits it?
A warm bulb, since warm light carries the tone of the timber where a cool white one makes natural wood look grey.
Who should install it?
A qualified electrician, with the circuit isolated at the consumer unit and the ceiling fixing rated for the weight of the fitting.
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You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.