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Frequently Asked Questions
Why go bristle free?
Wire bristles snap off and end up in someone dinner. CharLift uses a solid scraping surface instead, so there is nothing to shed and nothing to inspect after every cook.
Which grates does it work on?
Standard steel, cast iron and porcelain coated grates, so it suits gas grills, charcoal kettles and flat tops. The head conforms to the grate profile as you push it.
How long does cleaning actually take?
Seconds rather than the ten minutes of scrubbing you were braced for. Work it over a still warm grill and the burnt layer lifts on the first pass.
How do I clean the scraper itself?
Rinse it under the tap and hang it up. There are no bristles to check and no pads to replace, so there is nothing to buy again next season.
Does a clean grill really change the food?
Old carbon transfers bitterness into everything you cook, and grease buildup is what causes flare ups. A minute with the right tool keeps the flavour clean.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.