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Frequently Asked Questions
What does it do?
It walks, barks and responds, which is enough to satisfy a child who wants a dog in a house that is not getting one.
Why does it hold attention longer than a soft toy?
It has to be switched on and looked after, and that small responsibility is a large part of why children stay interested in it.
Is it nice to cuddle?
The coat is genuinely soft, so when the motor is off it works as an ordinary plush dog and goes to bed like one.
Where is it best played with?
Indoors on a flat floor, where it can walk properly. Hard floors and low pile carpet suit it better than deep rugs.
What should parents check?
Batteries should be fitted and secured by an adult and kept away from children, and the toy checked regularly for wear so anything damaged is removed.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.