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Frequently Asked Questions
How is it different from a printed mug?
The figure is moulded into the ceramic rather than transferred onto a cylinder, so it has depth you can feel and it still looks like the thing it is meant to be after two years.
Will the design wear off?
There is no transfer to fade or peel, because the shape is the design. That is the whole advantage of a sculpted mug over a printed one.
Is it a proper mug or just a novelty?
A proper mug underneath the novelty. Capacity is sized for a real coffee rather than a token amount, and the base is stable on a desk.
How should I wash it?
A gentle wash keeps the detail in the sculpted areas crisp, and since nothing is printed on, there is no design to protect.
Does it work as a gift?
It is the rare novelty gift that gets used daily rather than shelved, which makes it easy for birthdays, secret santa and desk gifts.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.