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Frequently Asked Questions
What does the sponge add over the spray alone?
It handles the parts a spray cannot reach properly: the housing, the vanes, the filter frames and the grille where a season of airborne dust has settled into a felt like layer.
Why clean both the coils and the grille?
A blocked filter and a dusty grille restrict airflow, so the coils can be spotless and the unit still underperforms. Cleaning both is what actually fixes it.
How does the cleaner work on the fins?
It expands into the fin pack, lifts the dust and biological buildup causing the stale smell, and drains away with the condensate rather than sitting on the surface.
What is in the kit?
Two bottles of coil and fin cleaner plus a shaped applicator sponge, so you have everything for a full clean rather than half of one.
Any steps to follow before starting?
Switch the unit off at the power first, clean the grille and filters with the sponge, then treat the coils and fins and let the condensate carry the residue away.
30 Day Money Back Guarantee
You have 30 days from delivery. If it is not right, tell us and we will refund you. No hoops, no interrogation.
Questions about a refund? Email support@marlowvane.com. We reply Monday to Friday, within 24 to 48 hours.